COVID-19 Policies

Updated: 7/28/2020

Your safety is our top priority here at Suffolk University Dining Services. We are closely monitoring COVID-19 guidelines directed by the Centers of Disease Control and Prevention, federal, state and local officials to make sure we are bringing you the most up-to-date information as we continue to navigate through the pandemic. Our team has worked diligently to implement robust policies and procedures aimed at keeping the entire Suffolk University Community safe while on campus and in our dining locations. For information on everything we are doing, please click through the areas of focus below.

  • Mandatory self-monitoring and reporting of symptoms by all employees
  • Testing of all employees throughout the semester
  • 6' physical distancing workspaces in our kitchen and prep areas
  • Face coverings and gloves worn by all team members
  • Added team members to assist with enhanced cleaning procedures and service
  • Enhanced hand-washing procedures for all team members
  • Maximum capacities established for all serving and seating areas
  • Tables at dining locations removed or spaced apart for physical distancing
  • Plexiglass partitions installed at all counters and pickup locations
  • Single points of entry and exit at all dining locations
  • Directional signs installed for customer traffic flow
  • Clearly marked floor signs to help keep guests 6' apart
  • Contactless Payment is accepted at all dining locations through the GET Mobile app (Meal Plan Dollars, Cafe Cash and RAM Cash), Apple Wallet, Goggle Pay and Samsung Pay
  • Mobile ordering for all dining locations is available through the GET Mobile app. Please note that mobile ordering hours are different from normal hours of operation
  • Menus with complete nutritional information are available on both Bite app and our website so you can plan your meal ahead of time
  • Face coverings are required at all dining locations
  • All meals will be served in disposable single-use containers
  • All self-serve stations around campus are now operated by an attendant
  • All condiments will be provided in individual packets
  • Cash will not be accepted until it is deemed safe to do so